All returns must be accompanied by a sales receipt and a return authorization number in order to honor the following warranty. A return authorization number can be obtained by calling 1-800-800-4696.

If a manufacturer's defect or material failure occurs within 90 days of purchase, we will replace or repair the shoes free of charge.

If a manufacturer's defect or material failure occurs within 180 days of purchase, the customer will be issued a partial credit based on the extent of wear and condition of the shoes . This credit can only be used toward the purchase of other Safety Shoe Distrubutors products.

Credit will not be issued for excessice wear, abuse, (cuts and burns, chemical or acid burns) or misfits if soiled.